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Shipping Policy

A legal disclaimer

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Effective Date: 6-22-2026
Business Name: Transfers By AJ

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​1. Order Processing Time

  • All orders are made to order.

  • Standard processing time is 7 business days.

  • Processing time may vary based on order size, design complexity, and current workload.

  • Rush processing may be available for an additional fee.

  • Processing time does not include shipping time.

2. Shipping Methods & Delivery

  • Orders are shipped via USPS unless otherwise specified.

  • Delivery times depend on the carrier and the shipping method selected at checkout.

  • Once an order is shipped, the customer will receive a tracking number when available.

  • The Company is not responsible for delays caused by carriers, weather, or incorrect shipping information provided by the customer.

3. Shipping Rates

  • Shipping rates are calculated at checkout based on weight, destination, and shipping method.

  • Free shipping promotions (if offered) will be clearly stated on the website or product listing.​

4. Incorrect or Incomplete Addresses

  • Customers are responsible for providing accurate shipping information.

  • If an order is returned due to an incorrect or incomplete address, the customer is responsible for additional shipping charges to resend the package

5. Lost, Stolen, or Damaged Packages

  • Once a package is marked as delivered by the carrier, the Company is

  • not responsible for lost or stolen items.

  • For packages lost in transit, customers should contact the carrier directly to file a claim.

  • If an item arrives damaged due to shipping, customers must contact the Company within 15 days with photos of the packaging and product.​

6. Local Pickup 

  • If you offer local pickup:

  • Local pickup may be available for customers in Fayetteville, NC area..

  • Customers will receive an email when their order is ready for pickup.

  • Pickup must be scheduled in advance.

7. Changes to Shipping Policy

  • The Company reserves the right to update this Shipping Policy at any time. Updated policies will be posted with a new effective date.

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